You need to contact your Zoom admin.Įnabling stereo audio in the Zoom desktop clientĪfter signing out of the Zoom client and signing in again, the users (that you enabled this setting for) will now be able to select Stereo audio in their audio settings. Note: If the option is grayed out, it has been locked at either the group or account level. If a verification dialog displays, click Turn On to verify the change. If the setting is disabled, click the toggle to enable it.In the navigation panel, click Settings.
To enable Allow users to select stereo audio in their client settings for your own use: (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon, and then click Lock to confirm the setting.Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level. Click the applicable group name from the list, then click the Settings tab.In the navigation panel, click User Management then Group Management.Sign in to the Zoom web portal as an admin with the privilege to edit groups.To enable Allow users to select stereo audio in their client settings for a group of users: Note : If you signed up for a new Zoom account after Augor the New Admin Experience is enabled on your account, the Group Management page has been renamed to Groups. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.If a verification dialog box appears, click Turn On to verify the change. Under In Meeting (Advanced), verify that Allow users to select stereo audio in their client settings is enabled.In the navigation panel, click Account Management then Account Settings.Sign in to the Zoom web portal as an admin with the privilege to edit account settings.To enable Allow users to select stereo audio in their client settings for all users in the account: Pro, Business, Education, or Enterprise accountĮnabling Allow users to select stereo audio in their client settings Account.Enabling stereo audio in the Zoom desktop client.Enabling Allow users to select stereo audio in their client settings.Recordings and the Zoom mobile app don't support stereo audio (audio will be mono). Note: Only meetings and webinars on the Zoom desktop client support stereo audio. A stereo-capable microphone or audio interface is required. This setting can be useful for sharing live music performances. After you enable this setting, Zoom will encode audio in the stereo. Enabling stereo audio allows you to send audio in stereo during your meetings and webinars if your microphone can process audio in stereo.
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